Privacy policy

Welcome to Universal Gifts Metaphysical Shop & Spiritual Wellness Center (“we,” “our,” “us”).


Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data when you visit our website or engage with our services.

By using our website, booking a service, or providing your information, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information

Provided directly by you:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party services)

  • Booking or appointment details

  • Survey responses or form submissions

Automatically Collected Information

Collected through cookies, analytics tools, and website technologies:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time spent on the site

  • Referring website links

  • General location data

Sensitive Wellness Information

If voluntarily shared, such as:

  • Wellness goals

  • Intake forms

  • Energetic or spiritual preferences

  • Client notes for sessions

This information is used only to deliver personalized services and is never sold.

2. How We Use Your Information

We use your information to:

  • Process bookings, purchases, and payments

  • Provide services such as aura photography, energy sessions, or classes

  • Send appointment reminders, updates, or client resources

  • Improve website performance and user experience

  • Deliver newsletters, promotional content, or event announcements (only with consent)

  • Respond to customer inquiries and support requests

  • Personalize recommendations for crystals, tools, or wellness services

3. How We Share Information

We do not sell your personal information.

We may share information only with:

  • Trusted service providers (e.g., scheduling platforms, payment processors, email providers)

  • Analytics partners such as Google Analytics for website performance

  • Legal authorities, if required to comply with law or protect our rights

  • Business partners only when necessary to fulfill your service or request

All third-party partners are required to protect your data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic and behavior

  • Customize your browsing experience

  • Remember session preferences

You may disable cookies through your browser settings, though this may affect website functionality.

5. Data Storage & Security

We take reasonable technical and organizational measures to protect your data, including:

  • Secure servers

  • Encrypted payment processing

  • Restricted access to sensitive information

  • Regular system monitoring

While no system is 100% secure, we take data security seriously and follow industry best practices.

6. Email Communications

By subscribing to our mailing list or making a purchase, you may receive:

  • Newsletters

  • Event updates

  • Special offers

  • Educational content

You may unsubscribe at any time using the link provided in each email.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Correct or update your personal data

  • Request deletion of your information

  • Opt out of marketing emails

  • Limit certain data uses

  • Request a copy of your data

To make a request, contact us at:
universalgifts@yahoo.com

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children. If you believe we have collected such data, contact us so we can remove it.

9. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the revised policy.